This Privacy Policy explains how Renovation Marketing Pros (“we,” “us,” or “our”) collects, uses, and protects information when you visit www.renovationmarketingpros.com, submit a form, chat with us, book a call, or receive text messages from us.
Information we collect
Information you provide. When you submit an inquiry, request an audit, start a chat, or book a call, we may collect your name, email address, phone number, business name, website, and the details you share about your needs.
Information collected automatically. Like most websites, our hosting and security providers may log technical information such as IP address, browser type, pages visited, and the date and time of your visit. This website stores a small setting in your browser to remember whether you have already seen our audit offer.
How we use your information
- To respond to your inquiries, chats, and audit requests.
- To schedule and confirm calls and send appointment reminders.
- To provide, manage, and improve our services.
- To send you text messages and emails you have agreed to receive.
- To protect our website against spam, fraud, and abuse.
- To meet legal and regulatory obligations.
Forms, chat, and our systems
Inquiry forms and our website chat are delivered through our customer relationship management platform, provided by a third-party technology vendor acting as our service provider. Information you enter is transmitted to and stored in that platform so our team can follow up with you. Forms use a bot-protection check that may set a cookie or read limited technical information for spam prevention only.
Our booking page embeds Calendly. Information you enter there is handled under Calendly’s own privacy practices. You can always contact us by email or phone instead.
Text messaging (SMS)
If you provide your mobile number and agree to receive text messages, we will use it to send messages related to your inquiry, such as replies to your questions, appointment scheduling and reminders, and follow-up about our services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive text messages is not a condition of purchasing any service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that support our services, such as customer service providers, is permitted. All other categories of information sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we share information
We do not sell, rent, or trade your personal information. We share information only:
- With service providers that help us operate our business (for example, hosting, CRM, scheduling, and email providers), who may use it only to provide services to us.
- When required by law, or to protect our rights, our users, or the public.
- In connection with a merger, acquisition, or sale of assets, subject to this policy.
Cookies
We use only the cookies and browser storage needed for the website, forms, chat, and spam protection to work. We do not currently use advertising cookies on this website. You can control cookies through your browser settings.
Data retention and security
We keep information only as long as needed to respond to you, provide our services, keep business records, and meet legal obligations. We use reasonable administrative, technical, and physical safeguards to protect it, but no method of transmission or storage is completely secure.
Your choices and rights
You may ask us what information we hold about you, ask us to correct or delete it, or opt out of emails (use the unsubscribe link) and text messages (reply STOP). Depending on where you live, you may have additional rights under applicable privacy laws. Contact us using the details below and we will respond within a reasonable time.
Children’s privacy
Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last changed.
Contact us
Renovation Marketing ProsEmail: info@renovationmarketingpros.com